Shipping Policy

Shipping Policy

At TIB, we are committed to delivering your orders safely, efficiently, and on time across India. This Shipping Policy outlines our delivery process, timelines, and important shipping-related information to help ensure a smooth shopping experience.

1. Delivery Coverage

TIB currently delivers to all serviceable pin codes across India.

  • We offer FREE shipping on all domestic orders across India

  • Delivery is available only within India at this time

  • We currently do not offer international shipping

Customers can enter their pin code on the product page to check serviceability and estimated delivery availability before placing an order.

2. Delivery Timelines

Estimated delivery timelines vary based on your location:

  • Metro Cities: 3–5 business days

  • Tier 2 Cities: 4–6 business days

  • Other Cities & Rural Areas: 5–9 business days

Please note that delivery timelines are estimates and may vary depending on:

  • Product availability

  • Delivery location and pin code serviceability

  • Courier partner network in your area

  • Regional logistics constraints

You will be able to view estimated delivery timelines on the product page by entering your pin code before placing your order.

3. Order Processing & Dispatch

Orders are typically processed and dispatched within 1–3 business days after order confirmation.

Once your order is shipped, you will receive order updates via:

  • Email

  • SMS

  • WhatsApp

These updates will include your shipment tracking details so you can monitor your order in real time.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking link via email, SMS, or WhatsApp.

Using this tracking link, you can:

  • Track your shipment status in real time

  • View transit updates

  • Check estimated delivery progress

If you need any assistance regarding your shipment, our support team is available to help.

5. Delivery Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

  • Extreme weather conditions

  • Festivals and peak seasonal demand

  • Public holidays

  • Strikes or transport disruptions

  • Natural calamities

  • Local restrictions or regional disruptions

  • Courier partner operational delays

In such cases, delivery may take longer than the estimated timeline. We appreciate your patience and understanding in such situations.

6. Return Pickup

If you need to return a product, we aim to make the process simple and hassle-free.

  • Contact our support team to initiate a return request

  • Once approved, our team will guide you through the return process

  • Wherever serviceable, we will arrange a pickup from your address

  • In areas where reverse pickup is unavailable, you may be asked to ship the product via a reliable courier service

For complete return eligibility and conditions, please refer to our Return & Replacement Policy.

7. Important Shipping Notes

  • All domestic deliveries within India are free of charge

  • We currently deliver only within India

  • International shipping is not available at this time

  • Delivery timelines are estimated and not guaranteed

  • Delays may occur due to factors beyond our operational control

  • Customers are responsible for providing accurate shipping details at checkout

8. Contact Us

For shipping assistance, tracking support, or delivery-related questions, please contact us:

Phone: +91 8168847366
Email: support@theintellectbazaar.com

We are committed to ensuring a reliable and transparent delivery experience for every order placed with TIB.